What actually makes the difference between trainers who are
good, and those who are either mediocre or poor? It is easy to differentiate between
the abilities of different trainers when you are a participant on a training
course, but how do you make sure that you are in the good to excellent category
when you are the trainer, being judged by the participants?
a. Enthusiasm
The most
important ingredient that separates good trainers from others is enthusiasm.
Being enthusiastic is the key element to being an effective trainer and to
running successful training courses. All the other things that are going to be
covered in this chapter are necessary, but without enthusiasm, you will never
be viewed as a good trainer.
b. Confidence
Being
enthusiastic will help you to appear confident. If you are confident, the
participants will be confident to learn. Participants want to feel that they
are in a safe and relaxed environment. The trainer can create this by appearing
to be confident.
c. Control
If you are
enthusiastic and confident (or at least appear to be) you will be able to keep
the group on track much more easily. Any group of participants need to feel that
the trainer is in control of both the group processes, and the material that is
being taught, to be able to learn comfortably.
d. Being relaxed
So you are enthusiastic, confident, and in control. The next
area to think about is appearing relaxed. Who said this was easy? The last
thing participants want is a nervous, edgy, trainer, or one who over
compensates, and who appears to be arrogant and full of their own
self-importance. Part of being confident is appearing to be relaxed.
e. Sense of humor
You appear
to be confident, to be in control, but also to be relaxed and enthusiastic –
What about having a sense of humor? Using your sense of humor, and making
things fun, helps participants to learn.
f. Knowing the subject
A good
trainer knows the subject, and knows it well. It is not advisable to stand up
in front of a group if you don't know much about the subject area that you are
supposed to be covering. If you have “winged it” on occasion, maybe at a
meeting or somewhere else, you will know that it doesn't make you feel relaxed
and confident.
g. Good communication skill
You need to be able to get the subject
across and to portray yourself well. Communicating divides into two broad
areas, transmitting (talking) and receiving (listening).
REFERENCE:
Leong,
S. 2010. How to Develop A Talent For Training. Massachusetts: Global Management
Enterprise.
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